What Ohio drivers say about Byrider

Had a great experience at Byrider Akron! Kevin was awesome to work with. He was friendly, helpful and made the whole process easy without making us feel pressured or rushed. He took the time to answer our questions and made sure everything went smoothly from start to finish. If you're looking for a vehicle, I definitely recommend stopping in and asking for Kevin!

When I came to JD Byrider I was unsure but then they assured me I was making the right decision Leslie is an amazing person Sales agent Jake Coffman and the Manager of that store they got me right I'll definitely be buying another car from them!!!!

All around great place! Isaiah is a wonderful salesman. Monica was super to work with, her personality is great. Thank you JDNOW FOR MAKING MY DREAM A REALITY!

Monica at JD Byrider was absolutely amazing to work with! Her customer service is top-notch and she genuinely cares about helping people. She took the time to answer all of our questions, explain everything clearly and made the whole process much less stressful. We also had a great experience with Isaiah, he listened to what we were looking for and helped put us into a vehicle that fit our needs. Friendly, honest and genuinely focused on helping his customers. Thank you!!!

Brandon was my salesman, he was very professional and knew what he was doing. he helped me get the best available deal and got it done in a timely manner as i was also on a bit of a time crunch. definitely saved some time on my end. other employees were nice and offered waters aswell. they all made it a great experience purchasing my first car.

This was my second van I bought from Byrider, I would highly recommend them to anyone looking for a used vehicle... Brandon in sales is awesome. I would give him 5 stars also.

Benjamin helped me get into a vehicle which was an Excellent in guiding me through everything, great customer service over all! Very pleased with how open and willing they were to work with me resulting in a great monthly payment. 10/10.

Steve was wonderful. It's my first time buying a new car and he was patient with me and he explained everything so I could understand it. Thank you Steve you're wonderful I would use them any day. I love my car. It was a great experience

Excellent customer service from Brandon! He was professional and very easy to work with from beginning to end. He explained everything clearly and made the process smooth and enjoyable. Thank you Brandon!

Let me start off by saying Chaz is amazing!! He did everything he could possibly do to get me approved and that he did!!! No challenge stopped him from getting me into a car today and for that I’m so grateful!! He was very professional and knew his stuff! I could honestly say that he is one of the most honest car salesman I ever came across in my life! But not only was Chaz very helpful. The whole entire team of JD by Ryder is absolutely awesome. Amy from the finance department was very understanding and honest as well explained everything that needed to be explained and made sure that the car fit perfectly into my Budget! I thank everyone there today Who had a major part into getting me and my kids into a vehicle today. I highly recommend JD Byrider in Amherst.!! Go check them out!!

Great customer service! Everyone is friendly, helpful and very cooperative. The car I got from here hasn’t had no problems at all since I got it a year ago! They definitely go the extra mile for you! Especially Chaz even when I didn’t have a credit history yet he still went above and beyond to get me approved and in a vehicle thank you!!!!

Austun and Amy were amazing. Such great customer service. I highly recommend this dealership. I also recommend the insurance that they offer. I was unfortunately in an accident in our previously purchased vehicle from here and after paying our deductible was able to get into another vehicle very promptly. This was a huge blessing.

Austin was my sales rep and this guyput me in a vehicle the same day. Actually in less than two hours. Rode my bike in and rode away in a car! Guy Austin was awesome. Thanks Austin for all the help

Amazing people to work with! Chaz was amazing. So upfront about everything from the beginning. Randi was amazing explaining everything as well. Everyone explained everything step by step and made sure we understood everything from start to finish! Thank you so much to everyone for helping us get into a new car when our other car wouldn’t make it! I’ve also had the pleasure of dealing with Melissa in the service department! I had an issue with a part they replaced before I bought the car and they replaced it at no charge to me. Melissa was super pleasant and extremely helpful!

Honest people i had a gentleman by the name a of Allen he was awesome. Up front about everything thing. This is my second car from byrider and never had a issue. Plz come to Canton byrider check them out ask for Allen.

I has a little hesitant at first, because my credit. I wasn't sure if I'd actually get a car or not and yet, Mike Hatcher at the dealership made it happen! I'm Soo thankful I got approved and right at a time I needed a car the MOST! Both my fiance and I work 2 jobs each. There was no wayyy I could continue without a car. But Byrider in Canton Ohio, made it happen for me! Thank you guys so much. I appreciate everything you did to help me today.

We had an excellent car buying experience with Darrell from start to finish. From the moment we walked in, we felt comfortable and felt a genuine willingness to help. Darrell was friendly, honest and took the time to clearly explain everything, which made the entire process smooth and stress-free. What stood out the most was his integrity and determination to truly help us find the right vehicle for our needs. He was upfront, patient with our questions and made sure we felt confident every step of the way. We also really appreciated that he was open and unashamed about his faith, it added an extra layer of trust and authenticity to the experience. If you’re looking for someone who will treat you with respect and go the extra mile, Darrell is your guy. We will be back! Highly recommend JDB!

Mike Hatcher was amazing. Made my first car purchase all by myself. He fought so hard for me and got me into my beautiful new 2015 Nissan Rogue!

They were amazing thank you Darrell M for helping me get a vehicle that I was wanting, especially after everything that has happened. If you need a car please stop and go to jd byrider in canton on tusc and ask for Darrell he will help you in every way. Was amazing once again thank you so much

I always have the best service from jdb! My car was in and out in a day! Brittany always takes good care of me in the service department. Everyone else on the team is very friendly and courteous also. Im a year through my loan and have never had an issue. Would 100 percent recommend to others! ❤️

I really appreciate all of Sierras professionalism and customer service she provided for me at JD Parma. She helped me choose a car within my budget and got me a decent rate. Thank you so much for your assistance and kindness :)

Brittany the service manger was amazing ! She was very understanding and address the problem and came up with a game plan to resolve it . She was very professional and empathetic. Rob the technician did absolutely amazing explaining the cause & helping me understand everything going on & why it was going on . 10/10 experience with the service department!!

James and Raheem got me together real quick and fast I appreciate the service and speed . And gave me something i wanted to as well !!!

I’ve had no issues with my Vehicle and it’s been a Year now. The staff are friendly! Special thanks Teresa as well she’s been superb at any needs or concerns that I have. I recommend 100%!

Benjamin and the entire team were amazing! Terms were explained thoroughly and the right questions were asked to ensure I got the best vehicle for my family’s needs and budget. They all made my first financed vehicle purchase pleasurable!

Thank you Antonio!! I’m at a loss for words that my check engine light is finally off. We started fresh and the process was smooth all the way through. They made sure my daughter and I got home safe as my car was being serviced with an offered uber. Antonio went above my expectations and I’m glad I can proudly keep returning as a loyal customer when I need regular maintenance done as well. Thank you 1000% Antonio!!

The entire team was so helpful. Even the finance manager was positive and honest. This is the FIRST car buying experience where I didn’t feel uncomfortable or pressured and I was fully informed every step of the way. I love the vehicle, it drives well and I feel confident with the added warranty 🤗♥️

Quick friendly and professional. This was my first experience with byrider and I’m definitely a happy customer. From the sales person to finance and GM it was quick easy process that helped me get in and out with a new vehicle and a customer for life. Tony was great making sure I understood everything along the way. Chis and Ben were all of my questions

CHRISTIAN MCDANIEL IS THE BEST! He was so helpful during my car search back in Amherst! If you want someone to trust and rely on with facts in the business, go to him!

I had a great experience with Byrider Mansfield. They were very helpful, understanding of my situation and worked with me every step of the way to get me into a car. They treated me with respect, answered all of my questions and made the process much less stressful than I expected. I'm very grateful for their patience and would definitely recommend them to anyone looking for a vehicle and a team that truly cares about helping their customers.

I really appreciate how helpful Cam, Sara and Sam were during this process of buying our new truck. Quick and easy highly really recommend stop out and tell them Joe sent you.

Very good place, was able to get me financed with bad credit and put me in a car same day! Sam and Cameron were both wonderful to work with! Both were very helpful and knowledgeable and worked with me to ensure I could get in a reasonably priced car! Thank you Sam and Cameron for your dedication and helping people in my type of situation!

I had an amazing experience with JDBNow, thanks to Sam Ute! Sam went above and beyond to help my niece get into a reliable vehicle. He was patient, professional and genuinely cared about finding the right fit for her situation. The whole process was smooth and stress-free from start to finish. If you’re looking for someone who treats you like family and makes sure you drive away happy, I highly recommend asking for Sam at JDBNow!

Had a great experience! Huge thanks to Sam at the Ontario lot. Cam was wonderful as well. Everyone is very friendly, knowledgeable and do all they can to help you find a vehicle and terms that work for your budget.

Ashely and her team of experts really helped us when we was in and getting into a car. They are very reliable respectful kind people they treat you like your family. We so appreciate it very much.

Everyone that helped was very helpful n love the car that gave me options from Everyone was nice n friendly there wasn’t any pressuring or anything I would recommend them

Great customer service made my buying experience pleasant, any issue with car make appointment, take it in and service is nice and professional. Would highly recommend.

Ashley was very nice and polite and she really helped us get what we needed and very affordable they work with you on getting you what you need.

This has been one of the most pleasant trips to a dealership in a long time. Ashley was attentive and cared about my needs and wants. Overall I am very satisfied with the customer service!